Answers to Frequently Asked Questions

Entry Tickets, Food & Drink Packages, Age Requirement, Times, Location, Parking, Cancellation Policy


Entry Tickets


Entry Tickets are required to enter the venue and dictate where in the room tier your table will be.

VIP Admission ticket holders sit closer to the stage upfront and receive a souvenir gift.

General Admission ticket holders seat behind the VIP tables and further back in the room.

All tickets must be purchased through the Book Now tab on our website.

Tickets may be purchased under one order, or individually. Ensure the reservation name is consistent on all tickets, if purchased individually. We tend to fill up quickly so it is best to purchase a block of tickets to secure table space large enough to accommodate your party.

Guests may continue to purchase additional tickets for their reservation up to 24 hours before each scheduled event.

Parties with more than 16 guests must email Reservations@LuckyChengs.com to arrange their reservation.

Entry Tickets DO NOT include Food & Drink which must be purchased at the venue.


Food & Drink


There is a $45 food/beverage minimum for all guests in attendance.


$45 Brunch consists of
One Brunch entree plus 2-hours bottomless Mimosa or Pinot Grigio (or Soft Drink)


There are some vegetarian options but cannot guarantee GF, Soy Free, or Vegan. 

Check out our Brunch menus here

Dinner menu can be viewed here Full wine and cocktail list available at the venue.

Please note additional soft drinks, cocktails, beer, wine, tax & gratuity are not included in these prices.

At check out, your table can expect (1) bill for the dining experience, tax, and gratuity. We kindly ask guests to pay with a maximum of (3) credit cards if they wish to split the bill. 

We accept most major credit cards for payment: VISA, Mastercard, AMEX, or Discover, in addition to cash.

We do not accept Venmo, Cash App, PayPal, checks, or Apple Pay at the venue.

Please bring cash if you wish to tip our performers. We will have singles ready for you to exchange.


Age Requirement


As of 2023, we require each guest to be at least 18 years old for all shows. Mature adult content. An accompanying parent or adult legal guardian must be present. If an underaged person consumes another guest’s alcoholic beverage, the entire party will be immediately handed the bill and ejected in front of the entire audience and no refunds will be issued!

All guests will be ID’d upon entry so have your passports and state photo IDs ready at the theatre’s door.


Times


Please arrive at the time of your reservation.  The doors open at the booked reservation time and the show begins 45 minutes after the doors open.
Saturday & Sunday Brunch Doors Open at 1PM

Saturday Dinner Doors Open at 6:00 PM starting June 1st

We only offer bottomless Mimosa/ Pinot Grigio at the venue during Drag Brunch. It starts at the time the doors open and last for 2-hours from that time. We kindly ask guests to arrive on time. 


Location


If you are taking car service to our location please read the following carefully.

Address: 407 W 42nd St, New York, NY 10036
New York, New York 10036


We are now located at the famed Laurie Beechman Theatre inside West Bank Cafe.

Please be sure to enter the address above if you are taking a car service to our location.

We are no longer at Secret Room/ Engine Room as of January 2024.

A fabulous Queen will open the theatre’s door promptly at the event time and ID guests;

You will then check in and be guided to your table by the host & house manager.


Parking


Street parking is free on Sundays. There are also several parking garages within walking distance of our venue. Please use Google maps to find the garage best suited for you.


Cancellation Policy


 
Entry Tickets are fully refundable up to 14-days prior to your reservation date. 
Entry Tickets are partially refundable up to 7-days prior to your reservation date. 

You may reschedule for a future date at no additional cost. This must be communicated by email no later than 3-days prior to your reservation date.

Email: Reservations@LuckyChengs.com